These are the GENERAL TERMS OF USE applicable to our service and our Clients. The person who purchases any of LANDING WEB LAB's services will hereinafter be referred to as "The Client". The use of the contracted services presupposes the complete acceptance of the following conditions:

1 - Contents

The services contracted with LANDING WEB LAB must be used exclusively for lawful purposes. It is strictly forbidden to use any of the services contracted with LANDING WEB LAB in violation of any local, national or international law. While using the services contracted with www.landingweblab.com, the Client may not: Disclose or transmit illegal, abusive, defamatory, racist, offensive, or any other type of information susceptible to objection, whether through photographs, texts, advertising banners or links to external pages, as well as publish, transmit, reproduce, distribute or exploit any information or software that contains viruses or any other harmful component, software or other material that is not original (pirated), infringe intellectual property rights, publish or provide material or resources on hacking, cracking, or any other information that LANDING WEB LAB considers inappropriate. Any use of the system for illicit purposes will enable LANDING WEB LABS to suspend the contracted services without prior notice. To report a service or domain that is being used for illegal purposes, please contact our Investigation Department at: contactus@landingweblab.com. contactus@landingweblab.com.

2 - Denial or cancellation of service

LANDING WEB LAB reserves the right to refuse to suspend or cancel the services contracted by the Client with or without prior notice, if the Client incurs in any conduct or activity that LANDING WEB LAB considers abuse or violation of any of the terms, rules, and conditions herein, with or without prior notice and is not responsible for the consequences that may result for this reason. This situation also contemplates cases in which the Technical area of LANDING WEB LAB cancels the service to accounts that incur actions that do not allow the correct functioning of the other users. Each case of suspension will be evaluated and, if appropriate, the client will be administratively canceled. Likewise, the Client accepts and is notified that LANDING WEB LAB reserves the right to eliminate, suspend or cancel definitively any contracted service, information, or content of the Client's hosting, if for operational or commercial reasons it is necessary and no notification is required other than the following terms and conditions. Likewise, LANDING WEB LAB may request additional information to validate the client's account and may use third-party anti-fraud services to qualify the client's behavior. LANDING WEB LAB may withhold customer payment for 30 business days for customers who may be categorized as untrustworthy or who do not validate their account through a valid ID at www.landingweblab.com.

3 - Programs and scripts

In the case of hosting accounts that have execution permissions, the Client may install and execute the scripts that he/she deems appropriate. However, LANDING WEB LAB reserves the right to deactivate any script or software installed by the Client that affects the normal operation of the servers and harms other clients who host sites on them. On the other hand, any software or application that is installed by the user on LANDING WEB LAB servers, both on shared and dedicated servers, must have the corresponding use license that guarantees the user's rights. In case of a license verification request from the entity that owns the installed software, the service will be suspended until the user presents the corresponding permissions for such installation.

4 - File Distribution

Websites whose purpose is the distribution and storage of files (e.g. photo galleries, MP3, downloadable software libraries, videos, large compressed files, etc.) will be considered on a case-by-case basis. However, LANDING WEB LAB reserves the right to cancel, suspend or delete such accounts. A site may be considered to be included in this characterization when more than 5% of its content is dedicated to files for distribution. In case of recidivism, for your site to be reactivated, you will have to pay a fine of USD $50.

5 - Consumed Traffic (Bandwidth)

All hosting plans except the unlimited plan, which is treated punctually, include a certain amount of monthly traffic. If you exceed the transfer limit you will be notified to the email address you configured as the main contact when you registered your service. The restriction cannot be removed, if your site is frequently exceeded you can request to extend your plan to obtain a higher transfer rate and avoid possible blocking of the web service.

6 - Hosting Agreement

There is no implied warranty or obligation that is not explicitly listed in this document, on the relationship between the Client and www.landingweblab.com. Once the plan has been ordered and the e-mail confirming the purchase order data has been sent, you will have 30 days to make the corresponding payment. Once the payment for the service has been made, it must be informed from the customer area, ACCESS TO WHICH IS ON THE HOME PAGE OF THE SITE, to activate or renew a service. Entering the payment data does not guarantee that your payment can be verified, the customer will be able to view the status of your payment, after the estimated delay period that has been detailed, from THE CUSTOMER AREA. Once your payment is verified, you will be informed through an e-mail to your contact e-mail. In the event that your payment cannot be verified by our Administrative Dept. this payment report will be deleted, notice will be sent via email and you must report again attaching a scan of your proof of payment.

Cancellation of Service:

To terminate service, the customer, must request and confirm it from the customer panel at www.landingweblab.com. If this is not done and the service continues to be active, LANDING WEB LAB reserves the right to take any action it deems necessary to charge for the service.

7 - Confidentiality

LANDING WEB LAB will maintain the confidentiality and security of the information provided by the Client for the collection of the service, as described in the Data Protection Law.

8 - Loss of Data

LANDING WEB LAB is not responsible for the loss of data on the server for any reason. It is the user's responsibility to keep a backup copy of the site. It is also the user's responsibility to keep the mails of the webmail system under safekeeping. LANDING WEB LAB does not make backups (backup copies) of accounts larger than 35 GB (35840 Mb), so the Client must take precautions to ensure their safety. In any case that the client needs to restore or obtain a backup of his hosting account, he must pay USD 30 + VAT for the work required to perform the task.

9 - Domain transfer delays

LANDING WEB LAB is not responsible for delays in domain registrations and DNS transfers caused by third parties or by the user who purchases our services.

10 - Payments and Due Dates

The base currency of the service is USD. In the event that the client does not make the payment and notify the same through the client area, LANDING WEB LAB reserves the right to suspend the website temporarily. For reactivation, the amount corresponding to the cost of renewal of the service must be paid and the service will be reactivated only once the accreditation of the payment is verified. In case of non-payment 20 days after the due date, your site will be definitively canceled, with the corresponding elimination of all the information hosted in the server by the user. In this way, the user loses any right to claim the deleted information. The payment of the service is made per month in advance, on an annual, quarterly, or monthly basis according to the details of the plan. In the means of payment where a communication from the client is necessary to inform and individualize the payment made LANDING WEB LAB reserves the right to suspend or preventively cancel the client's account until the client informs said payment and LANDING WEB LAB issues acknowledgment of receipt of said payment.

Clarification

1 - In the case that the hosting plan includes a domain when reaching the expiration date the domain and hosting automatically goes into suspension and changes the status to expired. The holder will have 10 days to pay the same at the renewal price set by LANDING WEB LAB and after those 10 days an additional USD $90 must be paid for the domain (except for LOCAL DOMAINS that depending on the regulation of each country its renewal) and for which the client accepts that LANDING WEB LAB is not responsible) plus the renewal price of the web hosting to reactivate the operation of the domain and hosting. LANDING WEB LAB does not guarantee that a domain can be renewed even if payment has been made. In case of impossibility to renew the domain, LANDING WEB LAB will reimburse the Client amount for the renewal of the domain, which can never exceed $11 USD (one-time payment).

2 - In the case of plans exclusively for International Domain Registration, upon expiration, the domain automatically goes into suspension and changes its status to expired. The holder will have 10 days to pay the renewal price set by LANDING WEB LAB and after those 10 days, an additional USD $90 plus the renewal price must be paid for the domain to be reactivated. LANDING WEB LAB does not guarantee that a domain can be renewed even if the payment has been made. In case of impossibility to renew the domain, LANDING WEB LAB will reimburse the Client amount for the renewal of the domain, which can never exceed $11 USD (one-time payment).

11 - Imputation of payments in the current account

The current account of the client with LANDING WEB LAB works with the modality: sum of debits and credits. In this way, each payment that the client enters is imputed first to the first expired renewal of an administratively ACTIVE and/or SUSPENDED service. If there are no expired renewals, the amount is charged to pending purchases or assigned as a CREDIT BALANCE for future purchases or renewals.

12 - Modifications

LANDING WEB LABS reserves the right to introduce modifications in the characteristics and prices of the plans and/or services offered. Any notification that affects the technical characteristics of the services offered will take place directly through our web pages on the Internet. And the mere use of LANDING WEB LAB services implies the acceptance of the modifications and/or updates of the present document.

13 - Anti-SPAM Policy (Sending of unsolicited advertising)

Along with the growth of the Internet, the abuse of email is also growing. People get very annoyed by SPAM mail and send complaints to the providers. Because of this, we have to take a strict position regarding SPAM mail. The Customer undertakes not to transmit unsolicited advertising through email or any other means on the Internet advertising any services hosted with www.landingweblab.com, either through services contracted with us or through any other service provider. Failure to comply with this point will result in the immediate suspension, without prior notice, of the contracted services. All expenses generated will be charged to the user's account. If the sending of SPAM mail by a user is detected, the account will be suspended and the user will have to pay USD $50 as an account reopening fee. If you continue with this policy the account will be deleted from our servers and as mentioned above the user will be responsible for the costs incurred and damages to other users of the same server. When the service is suspended for SPAM, a suspension screen will be placed on the corresponding site. This screen will be removed as soon as the payment of the fine is verified.

14 - Sending mass mailings

We inform you that it is not allowed to send mass mailings, since it affects the operation of the server from which it is sent. If the Client has a certain number of users who are interested in receiving certain information about its company or service, before sending the corresponding mail, please contact the technical area for clients at www.landingweblab.com, so that the necessary instructions can be provided, in order not to generate conflicts of any kind. In case of mass mailing, the account will be immediately suspended by the technical department of our company. It will be reestablished only once the Client contacts said department to clarify the situation and LANDING WEB LAB considers that there is no risk of 'banning' the IP address of the mail server or saturation of the servers.

15 - Anti-Phishing Policy

Suspension and/or cancellation of service upon detection of phishing from a website hosted by LANDING WEB LAB Phishing is a modality related to obtaining information to carry out a scam and/or identity theft. It consists of taking information such as credit card numbers, passwords, account information, or other personal data, using deception. This type of fraud is usually received through e-mail messages or pop-up windows LANDING WEB LAB supports international organizations in the fight against phishing on the Internet If you believe you have been a victim of "phishing", proceed as follows:

Immediately report the fraud to Technical Support.

Provide details of the scammer, such as messages received, to the appropriate authority through the Internet Fraud Reporting Center. This center works worldwide in cooperation with legal authorities to quickly shut down fraudulent Web sites and identify those responsible for the fraud.

If you believe that your personal information has been stolen or compromised, you should also report this to the appropriate authorities.

If you are the customer directly responsible, the suspension will be final and irreversible.

If vulnerabilities in applications installed on your webspace have been used for this purpose, you must undertake to correct them and delete the malicious files from your site.

In case of recurrence, in order for your site to be reactivated, you will have to pay the fine of USD $50, committing again to correct the vulnerabilities and delete the malicious files from your site. If after that your account is used again for this purpose we will proceed to the definitive and irreversible cancellation of the same. To report a service or domain that is being used for illegal purposes, please contact our Investigation Department at contactus@landingweblab.com.

Likewise, hosting plans may only store files corresponding to websites. The files .zip, .tar.gz videos, or other extensions that exceed 100MB in size will be considered punctually and may be deleted directly by LANDING WEB LABS without prior consultation with the client to maintain stability and agility in the web hosting servers. This deletion of content will not give rise to any right to compensation from the provider. For the storage of large files (larger than 100MB) the customer must hire a VPS service.

15-Contact

Email: contactus@landingweblab.com

Phone: +1 888 445 5708